OUR TOP TIPS GUIDE FOR RECEPTION TEMP JOBS

 

After speaking to our top temps and clients we’ve put together our ultimate list of top tips for reception temp jobs. We always want our temps to feel as confident as possible when heading into a new role, and we know that even a reminder of the simple things can really help.

In the industry we work in, the support roles really are the backbone of the business and being able to jump in (sometimes at a moment’s notice) and provide that top quality cover really is a skill to behold. It can take a bit of time to really get into it, but knowledge is power and we hope this guide is a great place to start!

1) BE PREPARED

Write out any important information so you have it there at a glance. This could be anything from the name of the company, the meetings that are happening that day and who’s attending, the name of the CEO/Director, their PAs names and contact details. The more prepared you are the more confident you will feel.

2) FOLLOW BY EXAMPLE

Watch and learn from the other receptionists – how do they greet visitors, how do they answer the phone? If they have worked there a while, they’ll know what’s expected and they’re the best people to ask if you have any questions.

3) STAY CALM

Private equity can be very fast paced but if you don’t know the answer to something remain calm, take down all the details of the question/query, the person’s contact details and let them know you’ll find out the answer and get back to them straight away.

4) WHAT TO WEAR

If you’re unsure what the dress code might be for a certain client always go super smart. It’s better to be overdressed than under-dressed.

5) PROTOCOLS

Make sure you’re aware of the simple protocols. Telephone greeting – is there a certain order they prefer? Greeting guests – is there somewhere to hang their coats, are you able to offer refreshments, where’s the appropriate place for them to wait? How to transfer calls?

6) NOTES

Making notes will be your best friend, and they can literally be anything you find useful. Receptions can get very busy and there are lots of distractions. You’ll often get interrupted when you’re in the middle of something, so if you need to, make a note of what you were doing so you can go back to it and once done, you can cross it off – which is always satisfying!

7) BE PROACTIVE

If you find you have a bit of downtime, offer help, or if you’ve noticed there’s something that hasn’t been done, make it your priority to do it when you can – showing initiative and being proactive are great qualities of a temp.

We’re always looking for new people to join our temp community. Want to learn more about reception temp jobs in London? Email hello@josssearch.com for more information.