When it comes to landing a job as a receptionist, a well-crafted CV is key to grabbing the attention of recruiters and hiring managers. 

A receptionist’s CV should be concise, tailored to the specific position and showcase the candidate’s relevant skills and experience while giving a glimpse into their personality. 

In this article, we’ll delve into the art of structuring and formatting a receptionist’s CV whilst providing expert tips on writing an impactful receptionist profile. With these insights, you’ll be well-equipped to create a CV that stands out from the crowd and helps you land your dream job as a receptionist.

What’s the best format for a Receptionist CV?

The format of a CV plays a crucial role in capturing the attention of hiring managers and recruiters. To ensure your CV stands out from the competition, several key considerations should be taken into account. 

In this section, we’ll explore the best format for a receptionist’s CV, covering aspects such as length, font selection, layout and file type. By following these guidelines, you can create a professional and impactful CV that increases your chances of securing your desired role.


The ideal length of a receptionist’s CV is between one and two pages. Receptionist roles encompass a wide range of responsibilities so it’s crucial to include the most relevant information and avoid going into excessive detail. 

By striking the right balance, you can ensure that your CV captures the attention of employers without overwhelming them.


When selecting a font for your CV, choose a professional and easily readable option. Popular font choices include Arial, Calibri or Garamond. For the body text, opt for a font size of 10 or 12 to ensure clear legibility. To establish visual hierarchy and highlight headings or section titles, slightly increase the font size to 14 or 16. You can also use bold or italics to emphasise significant details or headings throughout your CV. 

Keep in mind that a well-formatted and easy-to-read CV can leave a positive impression on recruiters and hiring managers.


Ensure that you maintain a uniform format throughout the document. Use clear headings to divide different sections, employ bullet points to highlight key information and incorporate appropriate spacing to enhance readability. 

A well-organised and visually appealing layout will make it easier for recruiters to navigate through your CV and quickly find the information they’re looking for.

File type

To safeguard the formatting of your receptionist CV and ensure it looks the same on various devices and operating systems, it’s recommended to save it as a PDF document. By using the PDF format, you can maintain the consistency of your CV’s layout, fonts and overall design. 

This prevents accidental modifications and formatting issues, giving you peace of mind that your CV will be presented in the intended format when viewed by hiring managers.

Receptionist CV: Structure and formatting

When creating a receptionist’s CV, it’s essential to present your skills, qualifications and experience in a clear and professional manner. While there isn’t a single “best” format for a receptionist’s CV, there are some guidelines you can follow to create an effective and well-organised document. 

Here are some recommendations of sections to include in your CV: 

Receptionist CV profile

A receptionist CV profile, also known as a personal statement or career objective, is a brief introductory paragraph at the beginning of your CV. It provides a concise summary of your skills, experiences and career goals as a receptionist. 

Here are some tips for writing an effective receptionist CV profile:

Keep it concise

When writing your receptionist CV profile, it’s important to keep it brief and impactful. Aim for 2-3 sentences that provide a snapshot of your professional background without delving into excessive detail. 

By keeping it concise, you capture the attention of recruiters and hiring managers, ensuring they quickly grasp your qualifications and key attributes.

Highlight your relevant skills

Identify the key skills that make you well-suited for the receptionist role. These may include strong communication, organisational, multitasking, problem-solving and customer service abilities. 

It’s crucial to emphasise your proficiency in managing phone systems, greeting visitors, scheduling appointments and maintaining a professional demeanour. 

Highlighting these skills showcases your suitability for the receptionist position and increases your chances of being considered for the role.

Showcase your experience

If you have relevant work experience as a receptionist or in a customer-facing role, mention it in your CV profile. 

Highlight any notable achievements or responsibilities that demonstrate your capabilities and effectiveness in similar positions. By showcasing your experience, you provide evidence of your past success in handling receptionist duties and further validate your qualifications for the role.

Tailor it to the job

Customise your receptionist CV profile for each application to make it specific to the job you are applying for. Review the receptionist job description and identify the specific requirements or qualities the employer is seeking in a receptionist. Incorporate these elements into your profile to demonstrate that you’re an ideal candidate for the particular role. 

By tailoring your profile, you show employers that you have taken the time to understand their needs and that you possess the skills and attributes they’re looking for.

Professional tone

When writing your receptionist CV profile, maintain a professional and confident tone. Focus on conveying your skills, qualifications and achievements. By adopting a professional tone, you present yourself as a competent and capable candidate, instilling confidence in potential employers.

Laslow Bock’s X-Y-Z formula

Laszlo Bock’s X-Y-Z formula is a valuable technique for effectively presenting your accomplishments in a concise and impactful way. Rather than just providing a list of your job responsibilities or titles, this formula prompts you to emphasise specific achievements and measurable outcomes. 

By clearly stating what you accomplished (X), how it was measured (Y) and the actions you took (Z) to achieve those results, you create a compelling narrative that showcases your value and impact. 

This approach helps you capture the attention of employers, distinguish yourself from other candidates and highlight your skills and experiences effectively.

Receptionist Profile: Example

  • Accomplished receptionist recognised for exceptional customer service and organisational skills, resulting in a 95% customer satisfaction rating based on positive client feedback and a 20% increase in repeat business.
  • Implemented a streamlined system for coordinating meetings and maintaining accurate records, reducing meeting scheduling time by 30% and minimising errors in meeting documentation by 95%.
  • Maintained a professional demeanour while managing high call volumes, greeting visitors, and scheduling appointments, resulting in a 98% call resolution rate and a 99% accuracy rate in appointment scheduling.
  • Demonstrated proficiency in managing phone systems and ensuring a welcoming environment for visitors, resulting in an average call resolution time of less than 30 seconds and a 90% positive feedback rating on visitor experience surveys.

Contact Details

Your contact details are an essential component of your CV as they allow potential employers to reach out to you for further consideration. 

Include your full name, phone number and email address to ensure easy and direct communication. You can also provide links to your professional social media profiles, such as LinkedIn, which can provide additional insights into your professional background and network. 

It’s important to double-check that your contact information is accurate and prominently displayed at the top of your CV, making it easily visible to recruiters and hiring managers.


This section of your CV allows you to showcase your academic qualifications and any relevant certifications you have obtained. 

Begin by listing the educational institutions you attended, including their names and locations. Include the dates of your graduation or expected graduation if you are currently studying. 

If you have completed any coursework or achieved notable academic accomplishments that are relevant to the receptionist role, be sure to highlight them. This can include relevant online courses, awards or any specialised training that enhances your qualifications as a receptionist. 

Presenting your education in a clear and organised manner helps employers understand your level of academic achievement and provides valuable insights into your knowledge and skills.

Interests and Hobbies

The interests and hobbies section of your CV allows you to provide a glimpse into your personal interests and activities outside of work. 

Choose interests and hobbies that showcase qualities relevant to the receptionist position and demonstrate your well-roundedness. For example, if you have proficiency in organisational tasks, you can mention your interest in event planning or project management. 

Mentioning activities that involve interpersonal communication, such as team sports or volunteer work, can highlight your ability to engage with others effectively. Including these interests and hobbies not only adds depth to your profile but also gives employers insights into your personality and qualities that can contribute to your success as a receptionist.

Work Experience

Detail your previous work experience, starting with the most recent position. Include the job title, company name, location and employment dates. 

When describing your responsibilities and accomplishments, focus on tasks and achievements directly related to receptionist duties. This may include effectively managing incoming calls, greeting and assisting guests in a friendly and professional manner, scheduling appointments, coordinating meetings and efficiently handling administrative tasks such as filing, data entry and correspondence. 

Use specific examples and quantify your achievements whenever possible to provide concrete evidence of your skills and contributions. By highlighting your relevant work experience, you can demonstrate your ability to perform receptionist duties effectively and add value to the organisation.

Core Skills

This section provides an opportunity to highlight the key skills that make you a qualified receptionist. 

Some of the core skills of a receptionist include: 

  • Excellent verbal and written communication
  • Customer service orientation
  • Multitasking abilities
  • Proficiency in phone systems
  • Organisational and time management skills
  • Attention to detail
  • Proficiency in relevant software or tools (e.g., Microsoft 365 or booking systems)

Whenever possible, provide specific examples or achievements that demonstrate your expertise in these core skills. By showcasing these skills, you can present yourself as a capable and well-rounded receptionist.

Joss Search 10 Tips: Receptionist CV Formatting

At Joss Search, we recognise the importance of a well crafted receptionist CV. That’s why we’ve compiled a list of 10 valuable tips to assist candidates in creating an impactful receptionist CV:

1. Keep it simple 

Aim to keep your CV concise, preferably one or two pages, focusing on relevant information and avoiding excessive details.

2. Pay attention to your font

Choose a professional and easily readable font such as Arial, Calibri, Garamond, or Montserrat, using a font size of 10 or 12 for the body text and slightly larger for headings.

3. Make it easy to read

Utilise clear headings, bullet points and appropriate spacing to maintain consistent formatting throughout your CV, enhancing readability.

4. Save it as a PDF

Save your CV as a PDF document to ensure consistent formatting across devices and prevent accidental modifications.

5. Customise your CV

Customise your CV for each receptionist job application, tailoring it to the specific requirements of the role and highlighting relevant skills and experiences. 

6. Write a professional profile

Include a receptionist CV profile at the beginning, keeping it concise (2-3 sentences), highlighting relevant skills and experience and emphasising your suitability for the role.

7. Highlight your key skills

Identify key skills such as communication, organisation, multitasking, problem-solving and customer service, showcasing your proficiency in managing phone systems, greeting visitors, scheduling appointments and maintaining professionalism.

8. Highlight your relevant experience

Briefly mention relevant work experience as a receptionist or in customer-facing roles, highlighting achievements and responsibilities that demonstrate your capabilities.

9. Maintain a professional and confident tone 

Throughout your receptionist CV profile, avoid personal pronouns and focus on conveying your skills and qualifications effectively.

10. Keep it updated

Remember to review and update your receptionist CV regularly to ensure its relevance and alignment with your current skills and experiences.


Crafting a well-structured and impactful CV will help you secure a receptionist position. By following the recommended guidelines in this article, you can create a professional and visually appealing CV that catches the attention of recruiters and hiring managers. 

At Joss Search, we’re dedicated to connecting professionals with exceptional business support roles. Contact us if you’re looking for a new position.

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